Customer relationship management (CRM) is much more than just contact management. Using Salesforce’s definition, Corey Cox, vice president of information systems at Tandent NationaLease, told a recent ...

The top-ranked consultants who not only survive but are thriving in the current demanding business world work with desire and dedicate themselves to understanding the client, the business segments, ...

Contact Management Software May Be All the CRM Your Business Needs Contact management software can streamline sales and even uncover missed opportunities, all with a lower barrier to entry than ...

More than ever, businesses are looking for ways to streamline processes, add value to marketing initiatives and ensure the customer is always king. A customer relationship management (CRM) program is ...

Zoho is expanding its push into mobile applications on Monday, rolling out native Android and iPad clients for its CRM and project management software. The company, which offers a wide range of ...

HERNDON, Va.--(BUSINESS WIRE)-- Beacon (Nasdaq: BECN) the leading publicly-traded specialty wholesale distributor of roofing, waterproofing and related exterior products announced today a partnership ...

Reviews of three project management plugins for Salesforce: Taskfeed, TaskRay and Mission Control. Complex customer engagements require thoughtful and on-point project management. Project management ...

One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...

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For Fairfield, Calif.–based candymaker Jelly Belly, things are pretty sweet. When salespeople aren’t in the field marketing the company’s latest confections, they’re networking at “candy conferences” ...