Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Windows users without a hefty dose of technical knowledge always have a tough time getting help. If you don’t have a geeky friend handy, PC problems often mean dragging your computer down to the Geek ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

The Microsoft Product Support Reports utility offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business ...