Visual analytics and user interaction collectively represent an interdisciplinary field that integrates advanced data visualisation techniques with interactive computational tools. This integration ...

Veritone Introduces Interaction Analytics, Providing Near-Real-Time Insights From Customer Touchpoints Three pre-configured AI solutions are now available for customer contact center and social media ...

Three pre-configured AI solutions are now available for customer contact center and social media insights Veritone announces Interaction Analytics, revealing three pre-configured AI solutions for ...

DUBAI, United Arab Emirates--(BUSINESS WIRE)--Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region ...

Three pre-configured AI solutions are now available for customer contact center and social media insights Veritone announces Interaction Analytics, revealing three pre-configured AI solutions for ...

Protecting your company from cyber criminals makes sense to the bottom line — whether it’s preventing the impact on your stock price or the long-lasting damage to customer loyalty. A 2014 Gallup poll ...

Grand View Research values the current contact center interaction analytics market at $1.2 billion; fellow research firm MarketsandMarkets puts it closer to $1.8 billion today and expects it to top $2 ...

Qubole Inc. is giving its users another option to dig into their data and gain further insights through an integration with Microsoft Corp.’s Power BI business analytics service. Qubole sells a ...

The vision of Hadoop as more than a data store is finally a reality. Thanks to advances from SQL query engines like Spark SQL, Impala, Presto and Hive on Tez, big data technologies are now accessible ...

(MENAFN- GlobeNewsWire - Nasdaq) Interaction analytics, enhanced by AI, evolves from a contact center tool to an enterprise asset, capturing insights from multichannel interactions. This enables ...