Extended integration introduces new features to streamline customer service workflows and drive customer satisfaction ATLANTA, Dec. 15, 2020 (GLOBE NEWSWIRE) -- BeyondTrust, the worldwide technology ...

今天，优质的客户服务已成为企业赢得市场的关键。ServiceNow CSM作为全球领先的客户服务管理平台，正在帮助众多企业实现服务流程智能化转型。为帮助企业团队和个人快速掌握这一核心技能，世达教育特别推出"ServiceNow CSM Training"课程，系统提升学员在CSM、现场 ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management, today announced the availability of PagerDuty for Customer Service in ServiceNow CSM. This ...

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

Global B2B Travel Platform: Expanding beyond its IT service desk, a leading B2B travel platform serving hotels, airlines, car rental companies, and travel agencies in over 60 countries replaced its ...

AI-driven contact center solution enhances ServiceNow® ecosystem, driving operational efficiency and seamless experiences for employees and customers across multiple business functions. 3CLogic's ...