Editor’s note: Itay Rosenfeld is the CEO of Voxbone and has more than 13 years of experience in the telecommunications industry. WebRTC is an open-source standard (spearheaded by Google in 2012 ...

The WebRTC protocol promises to make it easier for enterprise developers to roll out applications that bridge call centers as well as voice notification and public switched telephone network (PSTN) ...

Think about the last time you tried to contact a customer service agent over the phone: The endless wait. The fun navigating the interactive voice response (IVR) system. And the possibility that your ...

The WebRTC-enabled Tap To Speak application lets attendees interact with session speakers via voice or text from their smartphones, and more. Any of us who have attended large events know just how ...

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Even as WebRTC 1.0, which will enable real-time communications between browsers, moves closer to finalization, interest in — or at least hype around — WebRTC seems to have faded to make way for hotter ...

At this year’s Streaming Media East in New York, a keynote delivered by Netflix’s Chris Fetner and a panel of creatives and tech engineers working on original productions introduced me to the ...

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Perhaps the single-most significant standards based technological advancement in the field of unified communications over the past year has been the completion of Web Real Time Communication (WebRTC) ...