The new narrative is that UCaaS is mature, Webex Meetings are in decline, and Webex Contact Center is too limited. This ...

The pandemic era has made "Zoom fatigue" a well-recognized problem in the past couple of years. Yet, with hybrid work models here to stay, virtual meetings aren't going anywhere. In fact, they're ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Webex by Cisco costs a bit more than competitors, but the ...

Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

Mutare Inc., the authority in Voice Security, today announced its partnership with Webex by Cisco, a leading provider of collaboration technologies powering customer and employee experiences, to ...

Though tech companies across the board have made strides to help the world acclimate to the pandemic, there’s a few whose efforts have risen above the rest. One of these companies is the networking ...

For nearly a decade, Toni Matthews-El has published business topics ranging from cloud communication software to best steps for establishing your own LLC. In addition to Forbes Advisor, she's ...

So much for playing solitaire during those endless vendor meetings. Web-conferencing leader WebEx is set to release a new service Monday tailored for sales professionals, including a tool to make sure ...

“It just makes sense for Cisco to be there … We see this as another way that we could put our managed services wrapper around the Webex suite,” one Cisco partner told CRN on the addition of the Webex ...

You think spending ten hours a day on Zoom calls and then being invited to a (compulsory) virtual Happy Hour wasn't the ideal scenario for your turn of the decade life? You think being monitored to ...