ALPHARETTA, Ga. & NASHVILLE, Tenn.--(BUSINESS WIRE)--LocumTenens.com, part of the Jackson Healthcare ® family of companies, today announced that it has acquired Kimedics, the workforce management ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT) today announced the availability of its workforce optimization offerings for businesses with small and medium-sized contact center ...

CHELMSFORD, MA--(Marketwire - Oct 24, 2012) - Aspect Software, a leading provider of customer contact and enterprise workforce optimization, today announced that Cellular One, one of North America's ...

DUE TO THE COVID-19 pandemic, 2020 will go down in the history books as an especially arduous year for economies and companies worldwide. But most have persevered, and some will be stronger due to the ...

NICE Systems (NASDAQ: NICE) and Bunchball today announced a partnership that aims to help organizations improve performance among customer-facing and back office employees by using gamification ...

SANTA CLARA, Calif., May 6, 2020 /PRNewswire/ -- Based on its recent analysis of the North American workforce optimization (WFO) market, Frost & Sullivan recognizes Genesys with the 2020 North ...

Frost & Sullivan selects SuccessKPI as a leading "Company to Action" for innovation and growth in workforce optimization. FAIRFAX COUNTY, Va., Sept. 26, 2023 /PRNewswire/ -- SuccessKPI, Inc., a ...

A new Datamonitor report, “Workforce Optimization Technology Markets to 2007,” forecasts that software sales for the global workforce optimization market will grow to $1.5 billion by 2007 from $550 ...

DMG Consulting last year valued revenue for the global contact center workforce optimization market at $2.1 billion, up only slightly from 2019’s total. The primary ...

TORONTO, Nov. 10, 2020 (GLOBE NEWSWIRE) -- Artificial Intelligence company, AnalytixInsight Inc. (“AnalytixInsight”, or the “Company”) (TSX-V: ALY; OTCQB: ATIXF), announces that it will develop ...