Abby Murphy on Instagram: "Thank you so much to @delta for resolving what was such a nightmare scenario for me as a woman traveling alone. It’s so important for companies to hear out their customers when they’re expressing that something is going wrong- and Delta did that for me today. Extremely grateful that my video got to the right people and they made it right."

The Alpha Mindset on Instagram: "Loyal customers are worth more than one-time sales. In this scene from And Just Like That, a bakery owner only allows her loyal customers to make Thanksgiving pie pre-orders. While new customers are frustrated, the decision keeps her most consistent supporters happy. She knows these are the people who kept her business alive during the lockdown, and by rewarding their loyalty, she ensures they’ll continue to come back. In business, it’s not always about pleasing